Get In Touch
We're here to help! Whether you have a question about our latest models, need support, or want to provide feedback, please reach out. We aim to reply to all inquiries within 24 hours.
Send Us a Message
Our Contact Details
-
Sales & General Inquiries:
sales@singaporephones.sg -
Customer Support:
support@singaporephones.sg -
Phone:
+65 6123 4567 (Monday - Friday, 9 AM - 6 PM SGT) -
Visit Our Office:
123 Mobile Central, #05-01 Tech Tower, Singapore 650123
Frequently Asked Questions
All mobile phones sold by Singapore Mobile Phones come with a standard 12-month manufacturer's warranty, starting from the date of purchase. For specific details regarding warranty claims and coverage, please refer to the documentation included with your device or contact our support team.
Yes, we offer complimentary standard delivery for all mobile phone orders within Singapore. Express delivery options are available at an additional charge. You can find more details on our shipping policy page.
We accept returns within 14 days of purchase, provided the device is in its original, unopened packaging and condition, along with proof of purchase. Certain conditions apply for faulty devices. Please review our full return policy on our website for comprehensive information.
We periodically offer trade-in programs for eligible devices. Please check our 'Deals' or 'Promotions' section for current offers, or contact our sales team for more information on potential trade-in values for your old phone.