Privacy Policy

1. Introduction

Welcome to Singapore Mobile Phones. We are committed to protecting your privacy and personal data in compliance with Singapore's Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, make purchases, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms outlined herein, please do not use our services.

2. Information We Collect

2.1 Personal Data You Provide Directly

We collect personal data that you voluntarily provide to us when you:

• Register for an account;
• Place an order for products or services;
• Subscribe to our newsletter;
• Participate in surveys or promotions;
• Contact us for support or inquiries;
• Submit product reviews or feedback.

This data may include, but is not limited to: your name, email address, postal address, phone number, payment details (encrypted and processed securely by third-party payment gateways), and any other information you choose to provide.

2.2 Data Collected Automatically (Usage Data)

When you access our website, we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This information helps us to improve our website's functionality and user experience.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. Cookies are small data files stored on your device that enable us to recognize your browser and capture certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use the collected data for various purposes, including:

• To provide and maintain our Service, including processing your orders and deliveries;
• To manage your account and provide customer support;
• To send you transactional emails (e.g., order confirmations, shipping updates);
• To send you marketing communications, if you have opted-in (you can opt-out at any time);
• To improve our website, products, and services based on your feedback and usage patterns;
• To detect, prevent, and address technical issues or fraudulent activities;
• To comply with legal obligations and enforce our terms and conditions.

4. Disclosure of Your Personal Data

We may share your personal data with third parties in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., payment processors, shipping companies, IT service providers), who will have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.

We do not sell your personal data to third parties.

5. Data Security

The security of your data is paramount to us. We implement robust technical and organizational security measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Your Data Protection Rights (PDPA Compliance)

In accordance with the Personal Data Protection Act (PDPA) of Singapore, you have rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Withdrawal of Consent: You have the right to withdraw your consent for the collection, use, or disclosure of your personal data at any time, subject to legal and contractual restrictions and reasonable notice.

To exercise any of these rights, please contact our Data Protection Officer at info@singaporemobilephones.com. We will respond to your request as soon as reasonably possible.

7. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights under PDPA, please contact us:

• By email: info@singaporemobilephones.com
• By postal mail: [Your Company Address - For example: 123 Orchard Road, #01-01, Singapore 238865]